Himalayan Footsteps® fully protects its customers’ money and holidays, even if we go out of business, through our membership of the Travel Trust Association (TTA). The TTA Guarantee Leaflet explains more. Please contact us if you have any questions.
Flights that Himalayan Footsteps® sell are ATOL protected and customers receive an ATOL certificate upon booking. The certificate lists what is financially protected, where you can get more information, and who to contact if things go wrong.
The Himalayan Footsteps® Health and Safety policy guard the health, safety, and well-being of its customers. All reasonable and practicable steps are taken to ensure a safe, secure and healthy environment for customers and the legal and moral responsibilities in respect of this are fully recognised.
Travel Trust Association
The Travel Trust Association exists in order to protect our customers with 100% financial protection and has been doing so for over 20 years. This means that every penny that customers pay to us is protected by the Travel Trust Association. TTA consumer web zone.
PCI DSS Compliant
Worldpay has issued a certificate to indicate that Himalayan Footsteps has attested that they have met the requirements of the Payment Card Industry Data Security Standard (“PCI DSS”). This is why our systems are secure, and customers can trust us with their sensitive payment card information.
Tour Indemnity Insurance Specialists
Specialists in insurances for Tour Operators, able to arrange most commercial covers pertinent to the travel industry, ensuring that Himalayan Footsteps® has full Public/Products Liability, Professional Indemnity, and Crisis Management insurances. Tour Indemnity website.