“100% financial protection for your customers regardless of what service they have booked or how much they have paid. Every single penny is secured in the trust account and guaranteed by the TTA”
“TTA provides the most comprehensive consumer protection in the market. Unlike all the other protection schemes, including ABTA, it covers the consumer against fraud by the business that sold them their holiday. In all cases, customers protected by booking with TTA member companies get to have their holiday or a full refund.”
Our Safety Matters: Health and Safety Policy is there to guard your health, safety, and well-being. All reasonable and practical steps are taken to ensure a safe, secure and healthy environment for you on holiday and the legal and moral responsibilities in respect of this are fully recognised.
Flights that are sold by us are ATOL protected and you will receive an ATOL certificate upon booking. The certificate lists what is financially protected, where you can get more information, and who to contact if things go wrong.
100% financial protection
Our membership of the Travel Trust Association # U5586 gives you 100% financial protection. This means that every penny of your money is protected by the TTA, covering every service which you have booked Verify our membership quoting our membership number U5586. Read about the guarantee in full here.
Our systems are secure and you can trust us with your sensitive payment card information. Our payment provider, Worldpay, has issued a certificate to indicate that we meet the requirements of the Payment Card Industry Data Security Standard (“PCI DSS”).
We are fully insured by Tour Indemnity, specialists in insurances for tour operators, ensuring that we are able to tailor policies for any unique requirements and circumstances such as school groups and specialist activities. We have full Public/Products Liability, Professional Indemnity, and Crisis Management insurances.